We're passionate about making international money transfers as quick, easy and cost effective as possible. Visit our frequently asked questions here. If you can't find the answer you're looking for,
call us on: 0800 394 439, we're here to help!
On the 26th January 2019, HiFX will join forces with XE, the world’s trusted currency authority, to become a better, even more powerful XE for you. In the meantime, please continue to use your HiFX account as normal.
By bringing our two companies together, we can give you a more comprehensive service with additional benefits. We guarantee you will still get:
You don’t need to do anything.
You’ll still be able to access your existing account information, including your recipient details and your transaction history. If you’ve created any ongoing transactions (such as forward contracts, market orders or regular payment agreements), these will be transferred to your new XE account.
As we evolve and become part of the XE brand, you will benefit from:
If there are any changes you need to be aware of, we will make sure these are clearly communicated to you. If you have any questions in the meantime, please feel free to contact us.
Ensuring the safety and security of your money is central to our business. HiFX Limited holds a Derivatives Issuer Licence issued by the Financial Markets Authority (FMA) and is a Qualifying Financial Entity (QFE). HiFX also holds a Australian Financial Services Licence ‘AFSL’ issued by the Australian Securities and Investments Commission ‘ASIC’ (AFSL No. 240914). Last year the HiFX Group transacted over $18.5 billion of currency on behalf of 112,000 clients in 117 countries. HiFX considers client protection to be of paramount importance and affords its clients more protection by offering a first ranking security (subject only to claims of creditors of HiFX who have a statutory preference that cannot be excluded), held by a trustee, in favour of its clients, for money received or paid to HiFX for FX transactions. This unique security arrangement, provides a high level of additional protection for clients.
HiFX is wholly owned by Euronet Worldwide Inc, a global provider of electronic payment and transaction processing solutions for financial institutions, retailers, money service providers and their customers. NASDAQ listed (EEFT) and supported by 4,600 employees in 55 countries, last year the company processed 2.7 billion transactions and posted annual revenues of $1.8 billion. In 2015 the company processed approximately $74 billion in ATM, prepaid and money transfer payments for approximately 200 financial institutions, 200 mobile operators, approximately 600,000 retailer locations and millions of customers worldwide.
HiFX uses Norton security – 97 of the World's 100 largest banks and over 93% of Fortune 500 companies use Norton. In addition, Norton secures more than one million Web servers worldwide, more than any other Certificate Authority.
Like your bank we make our money in the difference between our buy and sell prices i.e. the spread. Unlike your bank, we have much lower overheads and buy huge volumes of currency each year, so we can pass these extra savings on to you.
The amount of the Sold Currency and Bought Currency.
The exchange rates on offer in the foreign exchange market place for the currencies involved.
The date you wish to deliver your Sold Currency and receive your Bought Currency (up to 24 months in the future).
There are no transfer fees for amounts of $10,000 (or currency equivalent) and above.
For amounts below this, our standard fees apply, which are some of the lowest in the industry.
All fees are clearly displayed throughout the transaction process.
HiFX provides you with a quick, easy and cost effective way to convert $50 - $1,000,000 online at the touch of a button wherever you have access to the internet and as we’re online, there’s no having to telephone your broker or stand in line at the foreign exchange counter of your local bank.Larger amounts can be transacted offline with your dedicated dealer.